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Delivery & Insurance
WATCH OUT FOR PERFUME SITES WHO DO NOT HOLD STOCK Many perfume web sites in Australia are simply
agents, who operate out of a home office and never hold
any stock. Some have flashy web sites, and look like that are
really big companies when in fact they are not. They get your
order and hand-ball all your personal details to their overseas
contacts, who arrange packing & delivery. The item then
slowly makes it way into Australia undergoing all sorts of handling
and extremes of temperature.
WE TAKE EXTRA CARE
Here at perfume.com.au™
many of our items are stored safely in our own retail shop,
warehouse, or with our Australian suppliers. We ensure each
bottle is carefully packed. This keeps your perfume cool
and safe from breakages during transit.
INSURANCE
For your added peace of mind all our goods are covered by transit
insurance and by our product
guarantee and returns policy. There is NO
risk to you what-so-ever.
SIGNATURE on DELIVERY
Our couriers require a signature on delivery, otherwise they
will leave a card with details of where you can collect from.
We recommend you use a work address if you're
not going to be home during business hours. It's much quicker.
STANDARD DELIVERY & INSURANCE
( If you purchase $150 or more it's FREE
)
- $9.90 flat rate per delivery.
- Often next day to Melb, Syd, & Adelaide.
See below for conditions*
- Approximately 2 to 5 business days for city areas.
- 5+ days for country areas.
INCORRECT ADDRESSES
If the delivery details given by you are incorrect, and thus
affecting delivery, we may have to charge an additional delivery
charge. Please take care when giving us this crucial information.
Thank-you.
For security reasons we cannot usually deliver to
Post Office boxes.However, if you are in an area
that only has this facility we understand. Please mention so
in the feedback section of the order form, or call us and let
us know on 1800 PERFUME (1800 737 386).
* Next Day Deliveries
Because we stock most of our items, often if you place your
order before 9.00AM Monday to Thursdays, we are able to process
it immediately, which means if you live in the suburban areas
of Melbourne, Sydney or Adelaide, there is a very high chance
you will receive it the next day! We can't
always guarantee this but promise to do our best.
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We accept the following payments:
* We do NOT charge your credit card
if we can't supply.
Many other perfume sites do NOT hold stock, it just looks like they do. Typically
they use a P.O. Box address, and as soon as they get your order quickly charge
your credit card, and then try to get your order delivered to you via overseas
suppliers. You can be left waiting weeks! At perfume.com.au®
we hold in stock almost everything we sell to check it is
100% GENUINE. If we can't supply immediately we contact you BEFORE ever charging
your credit card.