When you order from perfume.com.au™ we ensure each bottle is carefully packed. This keeps your perfume cool and safe from breakages during transit. We use a strong cardboard box (not a padded bag). INSURANCE For your added peace of mind all our goods are covered by transit insurance, and by our product guarantee and returns policy. There is NO risk to you what-so-ever. SIGNATURE on DELIVERY Our couriers require a signature on delivery, otherwise they will leave a card with details of where you can collect from. We recommend you use a work address if you're not going to be home during business hours. It's much quicker. COST of DELIVERY & INSURANCE - $7.50 low flat rate per delivery. ( If you purchase more than $95 it's FREE ). - Approximately 2 to 3 business days to Melbourne, Sydney, & Adelaide. - 3+ days for other areas within Australia. Please note: Some delays may occur during the Xmas/New year period INCORRECT ADDRESSES If the delivery details given by you are incorrect, and thus affecting delivery, we may have to charge an additional delivery charge. Please take care when giving us this crucial information. Thank-you. For security reasons we can not usually deliver to Post Office boxes. However, if you are in an area that only has this facility we understand. Please mention so in the feedback section of the order form, or call us and let us know on 1800 PERFUME (1800 737 386).